Shipping & Returns
Before your order arrives
Frozen food has different rules.
All sales are final. Confirm the product, case size, address, route, deadline, and freezer space before ordering. Inspect frozen orders at handoff and contact us within 24 hours about an incorrect, damaged, or unsafe delivery.
Shipping, delivery & pickup
Routes, access, delays, inspection, and storage.Final sale & claim rules
What qualifies and the 24-hour claim window.Clean Bowl Guarantee
The narrow first-bowl promise and its limits.
Routes, access, delays, inspection, and storage.Final sale & claim rules
What qualifies and the 24-hour claim window.Clean Bowl Guarantee
The narrow first-bowl promise and its limits.
Questions before ordering? Call 800-670-1754 or email support@westtexasprimalbites.com.