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Dogs, cats, and the people who love them

Raw feeding stories.
Questions like yours.

Real pets, real starting points, and the practical support their owners used to build a routine. Every outcome below is reported by the customer. Your pet’s experience will be their own.

Find a story like mineBuild my dog’s starting plan

Here for your cat? Meet Mr. Sir and ask about cat feeding.

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12Documented stories
1Founder and feeding coach

Start with the closest match

Which story feels most like your pet?

You do not need an identical pet or situation. Choose the closest starting point, see what action the owner took, and use it to ask Christopher a better first question.

New to rawI need a clear starting routine.Michael’s first-time raw transition Picky eaterI need to find a dependable protein.Maddie’s three-pound trial process Skeptical about rawI want to know what to expect.A first-time feeder’s senior-dog story Growing dogMy dog’s needs keep changing.Yumi’s puppy support Multi-dog homeI need advice across ages and breeds.The Primal Family relationship Working or activePerformance standards matter to me.Kona and Ecko’s routine Ongoing supportI want a partner, not a checkout.Enzo’s long-distance continuity Route deliveryI need consistency beyond West Texas.Venus and New Mexico delivery Medical contextI need careful, veterinarian-led boundaries.Simon’s coordinated-care story Nationwide shippingI need confidence ordering frozen food.Monchi and Rumi’s Texas-to-Montana delivery Time and travel costsI need raw feeding to fit real life.Chad’s move from long pickup drives to monthly delivery Cat parentsCat parents, you’re welcome here.Meet Mr. Sir · Maine Coon · Amarillo, Texas

The customer evidence library

12 starting points. One standard of honesty.

Each story separates the starting point, the action taken, and the owner-reported outcome. The reviews and owner-approved updates describe individual experiences. They are not guarantees, diagnoses, or controlled studies.

First-time raw feeding · direct coaching01

Michael: turning raw-feeding uncertainty into an adjustable routine

Michael Chandler’s rescued Tibetan Terrier at home
Michael’s Tibetan TerrierCustomer photo · Google review

Starting point

Michael had always prepared food for his dogs, but his rescued Tibetan Terrier arrived on a raw diet and Michael did not know how to structure it. K-9 search-and-rescue contacts referred him to Christopher.

Action

Christopher helped Michael think through amounts, stayed available while the routine was adjusted, and supported prompt delivery rather than handing him a one-time recommendation.

Owner-reported outcome

Michael reports that his dog is doing well, has plenty of energy, and has settled into the raw routine while the household continues refining portions.

“Christopher is great at communicating and will work with you to adjust the amounts needed.”

Michael C. · five-star Google review · 2026View this review ↗
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Three-pound picky eater02

Maddie: finding the protein she would eat consistently

Starting point

Maddie is a three-pound Yorkie whose owner described her as very picky and quick to lose interest in food.

Action

Christopher explained the approach and suggested a variety pack to identify a protein Maddie would reliably accept.

Owner-reported outcome

Chicken became the dependable choice, and Maddie’s owner continues calling Christopher when questions come up.

“I still call him with questions and he always walks me through things.”

Tammy M. · five-star Google review · 2026View this review ↗
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Skeptical first-time feeder03

From uncertainty to a routine the household could observe

Starting point

This owner had never fed a diet like this and described being skeptical. The household’s oldest dog had become far less active.

Action

The family gave the routine a fair trial and watched normal behavior and energy instead of relying on a dramatic promise.

Owner-reported outcome

The owner reports that the senior dog spent more time outside and playing again, describing the energy change as “night and day.”

“I was skeptical at first… I’m glad we gave it a shot.”

H.C. · five-star Google review · 2026View this review ↗
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Growing puppy · questions answered04

Yumi: support that changed as the puppy grew

Yumi, a seven-month-old puppy, relaxing outdoors on a leash
YumiSeven months old · Google review

Starting point

Yumi’s owner wanted reliable support while a young puppy’s feeding habits and needs continued changing.

Action

Christopher stayed available for feeding questions, and the household used treats that fit Yumi’s routine.

Owner-reported outcome

At seven months old, Yumi’s owner reported that she was doing well and recommended the company to people considering raw feeding.

“Chris has provided excellent support, answering all my questions about her feeding habits.”

Robert G. · five-star Google review · 2026View this review ↗
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Multi-dog household · long-term support05

The Primal Family: guidance across different ages and breeds

The Hughes family’s two dogs resting together at home
The Hughes family’s dogsPrimal Family · Google review

Starting point

The household was apprehensive about raw food and needed a plan that made sense across dogs of different ages and breeds.

Action

Christopher provided breed- and age-aware suggestions, education, and consistent communication instead of a generic answer.

Owner-reported outcome

After a year, the family still described the relationship as personal, responsive, and consistent from day one.

“We truly feel like Primal family.”

Jedediah H. · five-star Google review · 2026View this review ↗
Plan for my multi-dog home Choose another story
Working dogs · veteran credibility06

Kona and Ecko: performance standards backed by direct service

Gary’s working-dog pack sitting together indoors
Gary’s working-dog packKona and Ecko’s household · Google review

Starting point

A former USAF Military Working Dog handler wanted food and support he could trust for dogs expected to perform.

Action

Christopher met customers directly, answered questions, discussed dogs face to face, and handled West Texas delivery personally.

Owner-reported outcome

The owner reports that Kona and Ecko thrive on the routine and emphasizes feeding enthusiasm, condition, and trust in the company.

“I trust WTX Primal Bites.”

GBW175 · former USAF MWD handler · 2026View this review ↗
Plan for my active dog Choose another story
Long-distance continuity07

Enzo: a feeding relationship that continued after a move

Enzo, a black Malinois and Cane Corso mix, standing with Mark at the beach
Enzo and MarkFlorida · March 2026
Enzo standing in the surf with his family at the beach
Enzo with his familyFlorida · March 2026

Starting point

Enzo is a Malinois/Corso whose owner viewed raw nutrition as an ongoing process. The household later moved from West Texas to Florida.

Action

Christopher continued supporting the relationship after the move instead of forcing the owner to restart without context.

Owner-reported outcome

Enzo’s owner says the partnership continued to flourish across state lines and describes the business as more than a vendor.

“Not a vendor I use, but a partner.”

Mark T. · five-star Google review · 2026View this review ↗
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Picky eater · New Mexico delivery08

Venus: three years of consistency for an active poodle

Venus, an active black-and-white poodle, exploring outdoors in New Mexico
Venus outdoorsNew Mexico · August 2025

Starting point

Venus’s owner wanted dependable food for an active poodle—a breed often described as selective at mealtime.

Action

The household stayed with a consistent raw routine while Christopher supported delivery into New Mexico.

Owner-reported outcome

After more than three years, the owner describes Venus as muscular, energetic, athletic, and consistently eager to eat.

“She loves her food and never turns away.”

Ana B.G. · five-star Google review · 2026View this review ↗
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Veterinarian-supervised EPI support09

Simon: veterinarian-directed care, a raw routine, and ongoing guidance

Simon, a young black long-coat German Shepherd, photographed in August 2023
EarlierAugust 2023
Simon, a full-grown black long-coat German Shepherd, photographed in March 2026
LaterMarch 2026

Starting point

Simon’s owner reports that the long-coat German Shepherd was diagnosed with Exocrine Pancreatic Insufficiency, hospitalized, and treated by a veterinary team.

Veterinary care and feeding action

According to his owner, the veterinarian introduced Texas Tripe. Simon returned home with prescribed pancreatic enzymes and veterinarian-directed care; Christopher provided product and raw-feeding guidance.

Owner-reported outcome

Two years later, Simon’s owner describes him as full of life and continues contacting Christopher for practical feeding support.

“Christopher is always available to answer questions and give guidance.”

Simon’s story includes veterinary hospitalization, prescribed pancreatic enzymes, and veterinarian-directed treatment. It does not establish that raw food treats or cures EPI and should not replace veterinary advice.
Lisa W. · five-star Google review · follow-up documentedView this review ↗
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Nationwide shipping · personal follow-through10

Monchi and Rumi: making frozen delivery work from Texas to Montana

Starting point

Mariko was ordering frozen food from Texas for Monchi, her French bulldog, and Rumi, her golden retriever, in Montana. She reports that shipping presented a few challenges.

Action

Christopher worked with Mariko to find a shipping plan that worked for her household.

Owner-reported outcome

Mariko says the plan ultimately worked well and that she was very happy with the food and support.

“he was willing to work with me to get a plan that eventually worked out beautifully.”

Mariko R. · five-star Google review · 2026View this review ↗
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Experienced raw feeder · time and travel costs11

Chad: keeping raw feeding practical without the long pickup drive

Starting point

Chad’s household had fed Texas Tripe for years. When shipping to San Angelo stopped during COVID, he says they drove two hours to Llano to collect their orders.

Action

After finding West Texas Primal Bites, Chad arranged monthly delivery with Christopher. His review describes orders delivered directly to his freezer, clear communication and dependable arrival.

Owner-reported outcome

Chad says delivery made it easier to keep feeding the food his dogs already ate and saved his household money compared with their previous shipping or gas costs.

“He communicates efficiently and always shows up when he says he will be there”

This describes Chad’s arrangement at the time of his review. Check current options for your address. Savings vary by household and location.

Chad B. · five-star Google review · 2026View this review ↗
Check my delivery optionsChoose another story
Meet Mr. Sir · Amarillo, Texas12

Cat parents, you’re welcome here.

Raw feeding questions?
Let’s talk about your cat.

Ciji called Mr. Sir her dream cat. When his breeder referred her to West Texas Primal Bites, she came with questions about feeding her Maine Coon kitten raw.

Mr. Sir, an orange and white Maine Coon, beside his feeding area and a Primal Bites sign.
An earlier photo of Mr. Sir at home. Photo shared by Ciji.

Food. Questions. A person to call.

Ciji and Christopher discussed portions, storing food and coordinating Amarillo pickup. Ciji reported that Mr. Sir enjoyed his first serving and the salmon bites in his welcome items.

Mr. Sir riding beside a car seat on a road trip with Ciji.
Nine and a half hours on the road with Ciji.

Mr. Sir, along for the ride

These days, Mr. Sir rides along with Ciji. She shared this photo from a nine-and-a-half-hour road trip and called him “one of the best road trip companions anyone could ask for!”

“I hope more cat parents reach out to you!”

Ciji · customer message · September 2026

Tell us about your cat.

Share what your cat eats now and what you’d like help with.

Talk to Christopher about my cat

Follow his adventures: @mr.sirgarfield

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The case-study standard

Honest proof is more useful than a perfect promise.

These stories describe individual customer experiences. They are not controlled studies, veterinary diagnoses, or guarantees that another pet will have the same result. Nutrition needs vary, and medical concerns belong with a veterinarian.

Starting pointThe pet, current routine, and owner’s main concern.
ActionThe food, portioning, delivery, or coaching step used.
ObservationWhat the owner actually noticed and reported.
EvidenceA verified review, follow-up, or owner-approved update.

Your pet deserves a starting point that fits

Bring Christopher the starting point. Build the next step together.

Share your pet’s age, weight, current food, and what you would like help with. Christopher can help you work through a practical next step.

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